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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone knew what they were doing and it was well communicated organized and processed. Everything was very professional.
Working with PennyMac Loan Services, LLC was a very positive experience. Our refinance loan went smoothly and we were very satisfied with the service we received.
Fast and easy process - thank you!
Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston
Our loan processor, Liem Nguyen, was really helpful and patient during the refinancing process. He answered all our questions promptly. However the title company relied on not so accurate information to clear the liens which made the process longer.
Minimal effort was required on my part. Everyone I spoke with were knowledgeable and friendly.
⭐⭐⭐⭐⭐The team at Penny Mac USA were very friendly and knowledgeable. They kept us up to date with any information that we would need. Closing was super easy as they arranged for a notary to come to our home and we had our closing costs ready to go. Definitely recommend Penny Mac as your mortgage provider. Scott S. Port Orchard Washington
No thanks
I primarily worked with Nekita until she quit answering/returning my calls. Then someone else took over and my loan finally closed. The people who took over my loan from Nekita were great, but it felt like the ball was dropped initially.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,695 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.