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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,695 reviews
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DAVID Saenz J.'s profile image
DAVID Saenz J. 
on Birdeye

4 years ago

Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication. 

LAINIE V.'s profile image
LAINIE V. 
on Birdeye

4 years ago

Consistent communication that was clear and precise. 

JACQUELINE T.'s profile image
JACQUELINE T. 
on Birdeye

4 years ago

I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team. 

Robert M.'s profile image
Robert M. 
on Birdeye

4 years ago

Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston 

Robert W.'s profile image
Robert W. 
on Birdeye

4 years ago

Professional service from very qualified managers and support staff. The level of support was everything I needed. 

JOSE H.'s profile image
JOSE H. 
on Birdeye

4 years ago

Thank you Barbara for making this an easy re financing process with us. She called me every Friday to let me know things were running smooth and when I had questions her response time was quick! 

HORACIO V.'s profile image
HORACIO V. 
on Birdeye

4 years ago

You were very informative, knowledgeable, and very patient in answering all the questions I had. 

LACEY G.'s profile image
LACEY G. 
on Birdeye

4 years ago

Everyone was so nice and helpful 

MORGAN B.'s profile image
MORGAN B. 
on Birdeye

4 years ago

The initial notary didn’t show and I was unable to get ahold of anyone at PennyMac. The phone line wasn’t working. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,695 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.