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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,326 reviews
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Colt S.'s profile image
Colt S. 
4 years ago

Kami was great to work with, but the information we discussed was not reflected in the first round of documents. Not sure how many people are involved but somewhere the communication string was broken. Best Regards, 

DESIREE D.'s profile image
DESIREE D. 
4 years ago

My experience with the PennyMac team was effortless. Once I uploaded my documents; which I did in the same day, my entire process was a total of 32 days from application start to closing!!! Wow, what more is left to be said?? That is a great team and partner!! 

Kalene C.'s profile image
Kalene C. 
4 years ago

I was told it would take a month and it took more than two. And when asked for a new time frame I just got a blanketed statement about covid. And that just didn't give me the feeling of working closely with any one. 

ELENA B.'s profile image
ELENA B. 
4 years ago

My process was smooth, fast and great, kyle kept me updated throughout the process and was very detailed. 

Amy B.'s profile image
Amy B. 
4 years ago

Quick and easy 

Victoria F.'s profile image
Victoria F. 
4 years ago

Every time I called George seemed to be confused about everything I asked him and he could never answer my questions 

LINDSAY B.'s profile image
LINDSAY B. 
4 years ago

Penny Mac has been great to work with. 

Roger H.'s profile image
Roger H. 
4 years ago

In spite of the sheer volume of other clients refinancing mortgages, ours moved ahead very nicely. 

RAMONA S.'s profile image
RAMONA S. 
4 years ago

Overall, given the volume of refinances during the pandemic, the entire PennyMac team was prompt, professional, and very helpful every step of the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,326 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.