PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,161 reviews
Select a rating
Christopher E.'s profile image
Christopher E. 
on Birdeye

a year ago

Great 

Holly D.'s profile image
Holly D. 
on Birdeye

a year ago

I’d give less if I could. DO NOT consider this lender! My family took advantage of their special forbearance program following Hurricane Ian as we were directly impacted in SWFL. At the end of our forbearance period, we agreed to the terms of a repayment program to bring the loan back current. What my assigned representative failed to mention at any point in any of our conversations was that by opting in to the repayment program, I would be reported to the credit bureaus as delinquent and my credit score went from excellent ... read more

Business response:

Hi Holly - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ariel P.'s profile image
Ariel P. 
on Birdeye

a year ago

Aimee was great to work with!  

Jeremy S.'s profile image
Jeremy S. 
on Birdeye

a year ago

Great 

Tarren L.'s profile image
Tarren L. 
on Birdeye

a year ago

Amazing customer care.  

Yolanda R.'s profile image
Yolanda R. 
on Birdeye

a year ago

Great 

Alfred E.'s profile image
Alfred E. 
on Birdeye

a year ago

Thank you Suzanne 

Steven D.'s profile image
Steven D. 
on Birdeye

a year ago

Overall experience was great. Eric was in continuous communication with me during the process 

Spicey H.'s profile image
Spicey H. 
on Birdeye

a year ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,161 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.