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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
At times the process was very slow and we were asked to resubmit documents we had already submit to the MAC team. Thank you for your support.
The whole process was completed with ease. PennyMac provided status through the whole process and answered all my questions.
We were told from the beginning that they were experiencing higher than normal traffic in regards to refinancing due to history low interest rates in the mortgage market. So we knew from the get go that it would take longer than usual for the loan to be processed. I must say it was a lot easier than the first time around.
Five out of five stars. Very easy process with great communications and explanations.
Yester was always there to answer any questions and it was very easy to contact her.
The long periods of being on hold to talk to someone and then it be someone different every time and starting the begining steps all over and over
It was an easy process. not much down time. Nancy and her colleges were very professional
The level of communication and the clearness of that communication was overall great. The only complaint was a small lapse in responses and some unexpected delays in closing. It was only a minor issue and easily overcome by the return to speedy and accurate communication to close the process.
Any questions I had were answered within a timely manner. Kyle was very pleasant and friendly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.