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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,699 reviews
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JOHN S.'s profile image
JOHN S. 
on Birdeye

4 years ago

Very prompt and courteous from the first call to request the refi to signing with the notary. I could not have been treated and better! Thank you!!! 

ELIZABETH G.'s profile image
ELIZABETH G. 
on Birdeye

4 years ago

I have a great and smooth refinancing experience with PennyMac! Jennifer my team leader was on top my closing process, very professional service! 

Julie K.'s profile image
Julie K. 
on Birdeye

4 years ago

Very easy process. 

DENISE H.'s profile image
DENISE H. 
on Birdeye

4 years ago

We received the information we needed timely and requests for documents and information were clear and concise. The people we worked with were professional and prompt in responding to our questions. 

OLAYEMI A.'s profile image
OLAYEMI A. 
on Birdeye

4 years ago

Erica, the loan processor assigned to my transaction was fantastic and very flexible with my request 

JOHN P.'s profile image
JOHN P. 
on Birdeye

4 years ago

Good process would recommend to others 

Ruben S.'s profile image
Ruben S. 
on Birdeye

4 years ago

The team that I was given with Penny Mac was exceptional they communicated with me often they called me whenever anything was needed they called to confirm that I received things I responded promptly and they responded promptly as well whenever I had a question somebody was there to answer it whenever I sent an email I always received a response they were great 

TANZIN A.'s profile image
TANZIN A. 
on Birdeye

4 years ago

Overall good service and closing within expected timeline. 

Genell D.'s profile image
Genell D. 
on Birdeye

4 years ago

Working with my loan officer was easy and stress free. Even during a global crisis I felt like I received great customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.