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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,699 reviews
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Shawna E.'s profile image
Shawna E. 
on Birdeye

4 years ago

I closed on my home weeks sooner than expected to my surprise. The process was easy and very simple. All questions were answered and I can’t wait to do business with them again! 

JOHN H.'s profile image
JOHN H. 
on Birdeye

4 years ago

Much better experience than previous lender. 

Reginald M.'s profile image
Reginald M. 
on Birdeye

4 years ago

The process went smoothly from beginning to end. The closing date was earlier than projected. Frankie was very responsive and knowledgeable. Thanks again. 

CLARA P.'s profile image
CLARA P. 
on Birdeye

4 years ago

The whole Penny Mac TEAM was great 

JOHN S.'s profile image
JOHN S. 
on Birdeye

4 years ago

Very prompt and courteous from the first call to request the refi to signing with the notary. I could not have been treated and better! Thank you!!! 

MICHAEL N.'s profile image
MICHAEL N. 
on Birdeye

4 years ago

Check your voicemails from the multiple supervisors I left messages with who also never returned my calls. 

David Y.'s profile image
David Y. 
on Birdeye

4 years ago

Takes too long and poor communication between depts 

Jason W.'s profile image
Jason W. 
on Birdeye

4 years ago

I highly recommend PennyMac. My refinance was painless and very quick. The service was great. And the best part? PennyMac won't sell the mortgage to a random bank. They service all their loans, which is a good thing, considering how easy to use their website is, and their excellent customer service. 

JOHNNY B.'s profile image
JOHNNY B. 
on Birdeye

4 years ago

Everyone was very helpful in the process from start to finish and everything went seamlessly and we were able to close quicker than we ever expected. Would totally recommend Penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.