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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,314 reviews
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SHERMAN L.'s profile image
SHERMAN L. 
4 years ago

Great service, timeframe and easy process. 

Allan A.'s profile image
Allan A. 
4 years ago

Process completed faster than expected, which was fine. 

Ashley A.'s profile image
Ashley A. 
4 years ago

I think y'all were just too overworked. Rob was very polite and he tried his best. 

Andrew F.'s profile image
Andrew F. 
4 years ago

Robert was great to work with and made the loan process as simple as could be. He is very responsive and takes the time to answer all of your questions and get you the information you need to proceed with your loan. Great experience! 

THOMAS P.'s profile image
THOMAS P. 
4 years ago

This was as smooth as any refi could have possibly been! 

Jeffrey H.'s profile image
Jeffrey H. 
4 years ago

Mariely Delgado was very easy to work with and did a great job walking me through the whole process. Well done! However, the closing process was terrible. It took four (4) separate appointments to get a notary, with the correct paperwork, to my location. I don't know if the problem(s) was due to the paperwork, or if the notary was the culprit. Either way, it was a large inconvenience to get ready for the appointment, then learn it would not happen. 

STEVEN S.'s profile image
STEVEN S. 
4 years ago

My refinance process was very smooth. Email witht he Mac team were easy to navigate and all in all it was a stress free process. 

SHAWNNA J.'s profile image
SHAWNNA J. 
4 years ago

I saved some money and lowered my interest rate. 

WADE O.'s profile image
WADE O. 
4 years ago

It was pretty simple from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,314 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.