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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,066 reviews
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WILLIAM L.'s profile image
WILLIAM L. 
4 years ago

Norma did a fine job communicating and escalating when needed. Appreciate the quick follow-up when called upon. 

SYLVIA A.'s profile image
SYLVIA A. 
4 years ago

A very surprises but overall ok 

L'Tanja M.'s profile image
L'Tanja M. 
4 years ago

My experience was in between great and just ok but there wasn't an option to place that. 

JEMEL A.'s profile image
JEMEL A. 
4 years ago

The initial expectations started off strong but ultimately were not reached. Communication was dismal and broken. Felt like my initial loan went into a black hole and out came an serviceable standard loan that does service me nor my expectations. I hope down the road this is addressed and customer service does not take an backseat. 

CORY G.'s profile image
CORY G. 
4 years ago

Great job Nathan 

JOAQUIN O.'s profile image
JOAQUIN O. 
4 years ago

Deion Smith and the MAC team were great. Met all my expectations and were able to get me through process without hiccups. 

Eric W.'s profile image
Eric W. 
4 years ago

I was overall pleased with financing our new home with PennyMac! 

Holly B.'s profile image
Holly B. 
4 years ago

Fast, easy, and good support from the PennyMac team. 

William R.'s profile image
William R. 
4 years ago

They kept me informed of every step they were taking 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,066 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.