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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,699 reviews
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Randall S.'s profile image
Randall S. 
on Birdeye

4 years ago

Great experiance 

Hung L.'s profile image
Hung L. 
on Birdeye

4 years ago

Very good 

Donald T.'s profile image
Donald T. 
on Birdeye

4 years ago

Refinancing with the same company would involve less paperwork 

SARAH C.'s profile image
SARAH C. 
on Birdeye

4 years ago

Jericha made our refinance fun! She was engaging, answered all our questions in a timely manner, and has clearly taken on working remotely with a serious and dedicated demeanor. We want her again for the next re-fi! 

Kevin L.'s profile image
Kevin L. 
on Birdeye

4 years ago

Very smooth from start to finish. Highly recommend. 

RUSSELL W.'s profile image
RUSSELL W. 
on Birdeye

4 years ago

Marcia was great. Responsive, explained things when I had questions, and stayed in touch weekly. I did have questions about the (way too high) fees to just reduce my interest rate. I have been a customer a long time, and I thought it wood be easier to just reduce the rate for me, instead of treating it as a completely new loan from an completely new person. Marcia was great, she deserves high praise, but the whomever she sent the messages to about my concerns never got back to me. 

RICHARD Cusson J.'s profile image
RICHARD Cusson J. 
on Birdeye

4 years ago

Everyone at PennyMac was knowledgeable, professional and helpful! Outstanding process! 

DAVID M.'s profile image
DAVID M. 
on Birdeye

4 years ago

easy refinance. everything went quick, 

Sostenes Salas J.'s profile image
Sostenes Salas J. 
on Birdeye

4 years ago

everyone was very helpful, responded to questions in a very short timeframe and kept me posted on progress. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.