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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A more experienced Loan Specialist would have significantly improved my experience. I have bought three houses with PennyMac and the last one was terrible. The other two were very good experiences. If it wasn't for Dennis Wang, I do not believe my loan would have closed on time or at all. My initial Loan Officer was very good as well.
The loan didn't close in the time I expected, it was WAY FASTER! BEST EXPERIENCE EVER!!! Please give Nick Hagan a raise because he truly deserves it! I never had to call PennyMac for a status update or to ask questions because he kept me informed through the entire process regardless if there was a status change or not. Phenomenal Nick!!!!!!! Thank you!!!!!
Great service!
signing of the closing documents were delay by 2 hours with no communication with me. i had to call the closing person to find out what was going on,
Very happy with the service we received for refinancing. Had step by step instructions what was needed. Nathan who worked with us was great. If I had any questions he answered right away. Highly recommended.
Was easy process, he was very patient with me and helped me all the way till end of the process. Every time I tried to contact him he replied. We had good communication.
P-Mac pulled an additional Payment of $1292.78 for my old loan AFTER I closed on my new VA IRRL loan. I am a disabled veteran living on a fixed income and need this money returned YESTERDAY. Absolutely UNPROFESSIONAL! I have four sons...all American military veterans...and none of them will ever use Penny Mac after what you have done to me.
Very efficient and helpful, doing loan or even refi-loan paperwork is rarely fun but this went smooth, and was done fast
Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,699 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.