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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,308 reviews
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LISA T.'s profile image
LISA T. 
4 years ago

Good company 

MELVIN SENNA I.'s profile image
MELVIN SENNA I. 
4 years ago

. 

Vladimir K.'s profile image
Vladimir K. 
4 years ago

We had a great rep that we worked with. She provided clear communications and was able to answers questions that we had. 

YSENIA C.'s profile image
YSENIA C. 
4 years ago

Everyone was super nice and it was a super smooth process. 

James I.'s profile image
James I. 
4 years ago

Arthur and Kami at PennyMac were great at every step and made my refinance a breeze! 

JASON K.'s profile image
JASON K. 
4 years ago

I was never able to get in touch with anyone, loan streamline took 2 months to close. When it finally closed my refund check does match match my closing documents that were signed and now I can’t get a hold of anyone again to get the remaining money owed. Maybe someone can call me..... 

Ronald Babb I.'s profile image
Ronald Babb I. 
4 years ago

Better communication 

Thomas S.'s profile image
Thomas S. 
4 years ago

Excellent Service, worked with Marcia she kept us updated weekly on the progress of the loan. Thank you Penny Mac for your excellent customer service... 

Phillip F.'s profile image
Phillip F. 
4 years ago

Very helpful staff and quick response and customer service is the best 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,308 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.