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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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PERRY C.'s profile image
PERRY C. 
2 years ago

Great job! 

Business response:

Thank you for taking the time to share your experience with us, Perry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

TAMMY S.'s profile image
TAMMY S. 
2 years ago

Everyone was so friendly and helpful!I did this refinance by myself and was very unsure about how to do it. They guided me through and everything was done very quickly. I'm so glad I decided to stay with Pennymac.  

Business response:

Hi Tammy - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

James R.'s profile image
James R. 
2 years ago

The PennyMac, by far, beats the competition in rates and customer service. The amazing PennyMac team provides a unique experience. Since 2018 the fantastic PennyMac team has outperformed, winning my 2 refis deals and my recent purchase. Thank you  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ROBERT B.'s profile image
ROBERT B. 
2 years ago

Staff very knowledgeable of their profession. Staff was also courteous and warm. 

Business response:

Thank you for the positive rating, Robert! We hope you have a wonderful day. 

Sonia G.'s profile image
Sonia G. 
2 years ago

I was extremely happy with the prompt responses and professionalism they all had. I definitely will refer family and friends to your great staff 

Business response:

Thank you for taking the time to share your experience with us, Sonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

LENWOOD H.'s profile image
LENWOOD H. 
2 years ago

This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary. 

Business response:

Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cassidy S.'s profile image
Cassidy S. 
2 years ago

Fantastic service!  

Business response:

Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review. 

LEONARD F.'s profile image
LEONARD F. 
2 years ago

The Pennymac team was all wonderful to work with, vrty helpful, great communication thank you for all your help  

Business response:

Hi Leonard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

LOUISA B.'s profile image
LOUISA B. 
2 years ago

Entire experience from beginning (first call to the loan officer) to the end was great. Loan team were professional and courteous  

Business response:

Hi Louisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.