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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,701 reviews
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KIRK Z.'s profile image
KIRK Z. 
on Birdeye

4 years ago

Excellent, professional and kept us up to date every step of the way. 

KAREN O.'s profile image
KAREN O. 
on Birdeye

4 years ago

Everyone was very nice and called you every week or emailed you and told you what was going on and if they need anything . It went very fast without any problems would use them again.  

MATTHEW B.'s profile image
MATTHEW B. 
on Birdeye

4 years ago

I felt like it was difficult to get in touch with them. They never answered an email I sent and I have a toddler at home so email is easier. I had to call repeatedly and finally I would get an answer. We were told to have another person at closing and then the person who came for the signing told us that wasn't necessary. I am happy the process is completed and glad that everything got situated. 

Shawn G.'s profile image
Shawn G. 
on Birdeye

4 years ago

Thank you 

KATHLEEN D.'s profile image
KATHLEEN D. 
on Birdeye

4 years ago

I was guided through the refinance process the entire way. I had support the entire time and someone was in constant communication with me. The entire process was very quick and seamless. 

Dennis S.'s profile image
Dennis S. 
on Birdeye

4 years ago

Great rate and great refi experience....about 30 days from application to funding. Probably helped to remain with same lender for this process. 

Leslie G.'s profile image
Leslie G. 
on Birdeye

4 years ago

We had nothing but problems with Miss Hernandez and she lied to my wife about me (check the phone recordings). She needs to find another career. If it had not been 2 months since we had started the process we would have canceled and went somewhere else. 

CLARK C.'s profile image
CLARK C. 
on Birdeye

4 years ago

Rosario was very personal and helpful. She wasn’t merely doing a job, she was assisting a family in a life transition. My father was battling COVID-19 and although he passed away only 4 days after our closing, she always asked about him. We knew she cared for us and shared our excitement about our our new home. 

Christopher G.'s profile image
Christopher G. 
on Birdeye

4 years ago

Just call me if you want details. 4074169296. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,701 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.