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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My Mac - team was great work with. They help me with any thing I didn’t understand or couldn’t get done. Very helpful and willing.
Great service considering the pandemic we are currently in. Overall great experience.
I loved the experience because it was pain free. The employees of of PennyMac were very helpful.
Very good company! I have always used Pennymac
My refinance with PennyMac was absolutely smooth without hitch. My agent Kristina and assistants were on point and very knowledgeable, I would definitely recommend their services. Thanks team.
.
Overall good experience with just a couple of issues along the way. Although the issues were not critical, they were still a little concerning. First I was told the loan would close in a week. Then a week later I was told that the title team forgot to do the paperwork for subrogation and closing had to be moved for an undetermined period. Thankfully it took about 2 additional weeks. Finally, PennyMac called my employer for employment verification without giving me a chance to warn the employer.
multiple emails from different people, hard to track and find communications due to this. Had to prompt followup to find out what was happening rather than getting live updates. otherwise o.k. would be better to have one single individual to communicate with. Friendly people but process needs improvement
Great customer service always take time to answer my request
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,052 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.