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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Sarah J.'s profile image
Sarah J. 
2 years ago

Sandra was a pleasure to deal with! She made the stressful process of buying a new home seem effortless.  

Business response:

Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian K.'s profile image
Brian K. 
2 years ago

Everyone was very helpful!  

Business response:

Thank you for the positive rating, Brian! We hope you have a wonderful day. 

Richard P.'s profile image
Richard P. 
2 years ago

James Wright was excellent. He told me what to expect and kept me informed on what was happening and time scheduling. He was prompt and patient and never forgot when to call me.  

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adam R.'s profile image
Adam R. 
2 years ago

Ammie and her team were awesome. 

Business response:

Thank you for the positive review, Adam! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terrence B.'s profile image
Terrence B. 
2 years ago

Fabulous  

Business response:

Hi Terrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Gareth B.'s profile image
Gareth B. 
2 years ago

Can?t believe how painless and pleasant it was to work with you. My wife and I were truly dreading g it and wondering if the stress would be worth it after our experiences with other companies in the past. Do t want to ever do business elsewhere  

Business response:

Hi Gareth - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Zeta C.'s profile image
Zeta C. 
2 years ago

The process was smooth and the agents kept me up-to-date on the progress of my application.  

Business response:

Thank you for the positive review, Zeta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Philip C.'s profile image
Philip C. 
2 years ago

Smooth, relatively easy experience. From initial call to receiving cash-out money in my account in just under 1 month. Well done. 

Business response:

Thank you for the support, Philip! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shankari B.'s profile image
Shankari B. 
2 years ago

I am so pleased with doing the refi through PennyMac. I was shopping around, and ultimately, my loan officer was able to speak to the manager and to work with me to keep costs lower. Nancy and the MacTeam were phenomenal!!! I am so greatful! 

Business response:

Hi Shankari - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.