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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,037 reviews
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Jamie P.'s profile image
Jamie P. 
4 years ago

. 

BRIAN Y.'s profile image
BRIAN Y. 
4 years ago

Since the initial loan was secured by PenneyMac - and I had not altered my finances (credit card loans/purchases) - I anticipated than the re-finance would go quite smoothly. Fortunately, your team had excellent people and it went quite smoothly. Thank you for your services. Brian & Linda Young  

Rosario R.'s profile image
Rosario R. 
4 years ago

Everything was smooth and easygoing Fue muy fusil. Creo que uno también tiene que poner de su parte mandando todo a tiempo y siendo honesto con el banco todo es más fácil y rápido. Desde un principio me dijeron lo que necesitaba y el tiempo que iva llevar el proceso y el estimado de my préstamo fue casi exacto. Lo recomiendo 100% 

Epole S.'s profile image
Epole S. 
4 years ago

Sandra, thank you so much for making this process so smooth. As first time home buyer, there were so many things my husband and I didn't know. We asked you the same questions over and over but your tone of voice never changed. We greatly appreciate your patience with us. You called me after working hours some days and that just showed that you were putting in extra hours working on our loan process. We are now home owners all thanks to Sandra Benavidez, Nathan Riedel and Olive Mesumbe 

MARIO S.'s profile image
MARIO S. 
4 years ago

Felt like there should've been more communication between me and the closing officer. 

Edward E.'s profile image
Edward E. 
4 years ago

Good expereince. 

PAUL M.'s profile image
PAUL M. 
4 years ago

The time between contacts and requests for documents was inordinately long. I worked with a total of 5 different ing the process. Since I already had one with PennyMac , I that would result in a reasonably speedy process. That clearly wasn’t”t the case.  

HEATHER R.'s profile image
HEATHER R. 
4 years ago

No feedback 

Clinton T.'s profile image
Clinton T. 
4 years ago

Great experience from start to finish. We were already PennyMac loan customers, but checked around with other companies before refinancing. The decision was very easy ... stay with PennyMac. We highly recommend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,037 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.