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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,703 reviews
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kingsley u.'s profile image
kingsley u. 
on Birdeye

4 years ago

I had a good listener in my loan processor and althrough was very understanding 

Lester R.'s profile image
Lester R. 
on Birdeye

4 years ago

Beautiful service , humanistic and pleasant! 

Trina E.'s profile image
Trina E. 
on Birdeye

4 years ago

The process was seamless from start to finish! 

ERIC L.'s profile image
ERIC L. 
on Birdeye

4 years ago

Very smooth and easy experience. I will recommend PennyMac.  

Sherra D.'s profile image
Sherra D. 
on Birdeye

4 years ago

The Rep Clyde Anderson and his partner Kyle Mcghie were great always called back, gave me the necessary info and closed even though i was on vacation. This was a great experience and that is why i am a repeat customer and if I buy another house in the future Penny Mac will be my choice. Thank You for the efficiency and the communication. SDC 

Walter Bennett J.'s profile image
Walter Bennett J. 
on Birdeye

4 years ago

The penny Mac team They are very thorough Consider it And very professional It was a great experience And I really thank them For their professionalism And patience My loan Experience Again thank you so much To the complete penny mat team 

Shannon S.'s profile image
Shannon S. 
on Birdeye

4 years ago

Communication was difficult for a few reasons. There were multiple people that reached out regarding my refi. Documents were inaccurate on a few occasions (maiden name, including husband erroneously, misspelling my name). When I tried to have this corrected, I did not receive a response. It took my notary to make an urgent request to correct my documents. Closing dates weren't communicated timely. I needlessly paid my mortgage on both homes and am now waiting for refunds. Poorly managed. 

LINDSEY H.'s profile image
LINDSEY H. 
on Birdeye

4 years ago

Always kept me updated on the process and kept me informed weekly. 

MICKEY R.'s profile image
MICKEY R. 
on Birdeye

4 years ago

It was ok 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,703 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.