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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Joanna P.'s profile image
Joanna P. 
2 years ago

Process was fast and easy. Everyone I spoke with was amazing. Thank You! 

T's profile image
2 years ago

Penny mac makes it almost impossible to make bimonthly payments. It has to be paid 2 months in advance, and you cant make any other payments towards the principal or else the entire loan will be called due. Not only is their website cumbersome but the call center is almost worthless.  

Business response:

Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward A.'s profile image
Edward A. 
2 years ago

Great 

Jamytta B.'s profile image
Jamytta B. 
2 years ago

Great 

Shannon P.'s profile image
Shannon P. 
2 years ago

Great service and flawless communication and process!! 

Jessica R.'s profile image
Jessica R. 
2 years ago

N/A 

Aaron F.'s profile image
Aaron F. 
2 years ago

Great 

LISA F.'s profile image
LISA F. 
2 years ago

My funds were not received by the titles company as stated in closing documents so I received my disbursement checks a day late. I list two days of school. As a high school special education teacher it is vital that I be in school. 

Milton S.'s profile image
Milton S. 
2 years ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.