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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything seemed to take forever. When I had family members applied and closed in 2 weeks at different places and it took us 2 months or more.
thanks
Thank you for all of the help to refinance our house to take advantage of lower interest rates and save money during this interesting time.
Our loan application was open for almost three months. We were set to close within a month but it was greatly delayed. We were constantly having to prompt communication even when there were delays and changes of dates. Because so many different people were involved in the process, communication was difficult and information was not consistent. Originally we weren’t going to refinance with them due to our prior experience with them but gave them a second chance and it was just as awful.
Liem was a pleasure to work with. He explained the process clearly and was very fast to respond to my emails and phone calls. He was on top of the whole process and I would work with him again.
all the time I needed aks a question they where there to answered. thank you
Things went largely according to expectations especially with the current COVID situation.
Complete transparency and frank discussion of my options, no pressure, consistent communication throughout the whole process
It was a good experience and they were helpful.
PENNYMAC has a 4.4 star rating with 48,024 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.