PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,027 reviews
Select a rating
NINA K.'s profile image
NINA K. 
4 years ago

Things went largely according to expectations especially with the current COVID situation. 

JERRY S.'s profile image
JERRY S. 
4 years ago

It was a good experience and they were helpful. 

Karen J.'s profile image
Karen J. 
4 years ago

Process went smoothly. I am very satisfied with the serve I received 

BENJAMIN P.'s profile image
BENJAMIN P. 
4 years ago

PennyMac has been great since becoming my servicer of home loan years ago. Their communication via phone, online account secure messaging, and email are great. Because of the ease of communication and online experience I kept PennyMac to refinance. The speed and accuracy of refinance were great. Jericha and Karen provided answers quickly and accurately. Thank you. 

Lance C.'s profile image
Lance C. 
4 years ago

Ronsha answered all my questions promptly, she under sold and over delivered in every way, couldn’t have been happier with the speed of the process and how easy the process was. 

PAUL R.'s profile image
PAUL R. 
4 years ago

Flawless, stress free, timely, and informative transaction. Great job !!!! 

BRADLEY L.'s profile image
BRADLEY L. 
4 years ago

Thank you 

Catherine A.'s profile image
Catherine A. 
4 years ago

Our financial advisor recommended that we refi our home loan. And since we already had our loan with PennyMac we called and got rates that were great and in line with other financial institutions. From the time we called to the time that we closed it was approximately 3 weeks. Superb service and communication with everyone involved. 

JOSEPH T.'s profile image
JOSEPH T. 
4 years ago

Lloyd and Marcia made the process very easy and seamless to the point where I will reach out to PennyMac for a refinance on one of my older properties. Thanks! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,027 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.