PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,026 reviews
Select a rating
Ariel M.'s profile image
Ariel M. 
4 years ago

Went much quicker than I expected and I was pleased that I started the process with them. Lowered my rate with no hassle. Great service from the entire team. 

SCOTT B.'s profile image
SCOTT B. 
4 years ago

Good 

CHARLES J.'s profile image
CHARLES J. 
4 years ago

Penny Mac was on point with every aspect of the process! From start to finish 20 days! Thank You Timothy! Excellent Customer Service!! 

RAYMOND C.'s profile image
RAYMOND C. 
4 years ago

Penny Mac was amazing! From start to finish. I can’t say that for the title company though. 

TUCKER P.'s profile image
TUCKER P. 
4 years ago

N/A 

GREGORY T.'s profile image
GREGORY T. 
4 years ago

The Mac team worked well together, There were very few hiccups in the process and the communication was quite good. Most especially the refinance closed a lot faster then expected, thank you. 

Norman W.'s profile image
Norman W. 
4 years ago

Closing was delayed to lack of communications from PennyMac. Did not return calls or emails with the title company or myself. We have purchased 10 homes over the last 40 years and this was the most stressful of all. 

TYLER M.'s profile image
TYLER M. 
4 years ago

Great communication even through confusion with outstanding property tax payments. 

Craig P.'s profile image
Craig P. 
4 years ago

Zac was excellent to work with. This was a refi on a VA loan. This loan closed with an exceptional interest rate in less than 3 weeks. We are an existing PennyMac customer which has been excellent experience. The team made this process easy, simple, very clear communication and the next thing we knew our closer was on our porch with our closing documents to sign which took about 20 minutes. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,026 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.