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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,762 reviews
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BRIAN F.'s profile image
BRIAN F. 
on Birdeye

4 years ago

From the beginning I made it clear I did not want to escrow. Eventually George worked it out but the original settlement date was missed because of escrowing in the settlement. No one called the mobile notary to tell him settlement was not going to take place. We settled one week later but the settlement documents brought to settlement were the ones from the week before. We had to delay the settlement 2 hours until the correct documents were received. As I said, it eventually worked out but it w 

ANDREW H.'s profile image
ANDREW H. 
on Birdeye

4 years ago

All went well, thanks. 

Gwendolyn P.'s profile image
Gwendolyn P. 
on Birdeye

4 years ago

The whole PennyMac experience was absolutely great. Sandra was wonderful. Any questions l had was responded to immediately considering east coast west coast time differences. Even my realtor was very impressed with the PennyMac experience. Great job everyone and God bless you all. 

DOUGLAS C.'s profile image
DOUGLAS C. 
on Birdeye

4 years ago

I was already a happy PennyMac customer so I gave them first crack at a refinance for my VA loan. I didn't have to submit any documentation whatsoever. The process was quick and efficient and I signed in less than 30 days from my initial phone call. Everyone I dealt with was professional and friendly and answered my questions in a timely fashion. I would recommend PennyMac to anyone looking for a home loan. 

REBECCA A.'s profile image
REBECCA A. 
on Birdeye

4 years ago

My experience was great from the first phone call to the final closing. I was kept informed during all steps. 

Scott K.'s profile image
Scott K. 
on Birdeye

4 years ago

Completely happy 

LARRY R.'s profile image
LARRY R. 
on Birdeye

4 years ago

Great experience from start to finish with Pennymac. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

4 years ago

Great. 

Charles M.'s profile image
Charles M. 
on Birdeye

4 years ago

My experience with PennyMac Loan Services, LLC has been very good. I used them to purchase my home and then to re-finance it after the interest rates dropped. The service and attention that they provide is exceptional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,762 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.