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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It took over 4 months to close my refinance. There was a time period when I received little communication about the delay. During the time period I shopped for other loan providers and found a better rate. Penny Mac did match the rate but I had to do all the leg work to make that happen. I was also asked for the same documents on multiple occasions even when I had already provided them, which seemed to slow the process as well. The response of my team was good but process needs improvement.
It was a quick and easy process.
Super easy to refinance! Everything was explained very clearly and moved quickly once we submitted the necessary paperwork.
Very professional, timely and extremely helpful!
Very pleased with the ease of refinancing! The professional and courteous service given to us! Thank you for making this process a quick and painless procedure!
Everything went smoothly. I did need clarification on a few things and they were answered in a timely fashion. Overall a nice experience.
Clear communication, accomplishment within the expected deadline.
Very good, very easy process. The team we worked with were kind and professional.
I had a loan with PennyMac and turned right to them for refinancing instead of shopping around. From start to finish the process was seem less and I was kept informed as to what to expect and what was needed from me. Quite amazing given the pandemic. I am very pleased and satisfied with the service and product.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,299 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.