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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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ALPHONSO T.'s profile image
ALPHONSO T. 
5 years ago

Keeping me in the loop through the whole process I always had to call or contact the loan officer I was never told to write the closing amount to the title company I wrote it out to PennyMac luckily they took a personal check  

James H.'s profile image
James H. 
5 years ago

Pennymack made the process very easy. 

Jesus F.'s profile image
Jesus F. 
5 years ago

Had a GREAT experience 

DONALD F.'s profile image
DONALD F. 
5 years ago

The loan services were very quick and easy. They made the whole process very easy from start to finish with closing. They explained the process and the numbers that made it easily understandable. They even sent an agent to my home for the closing which was very convenient. Thank you PennyMac! 

DENNIS S.'s profile image
DENNIS S. 
5 years ago

Closing cost issue but blame coved 19  

Douglas K.'s profile image
Douglas K. 
5 years ago

Agent was very helpful...she deserves a raise! 

Kelsey T.'s profile image
Kelsey T. 
5 years ago

Jericha was awesome to work with and always kept in communication with me. I would highly recommend her and PennyMac to anyone! 

MATTHEW O.'s profile image
MATTHEW O. 
5 years ago

My experience at the beginning with Ted was great! Once our loan got turned over however it wasn’t great. We were requested the same document that I had turned in numerous times. I got a voicemail asking to schedule closing and when I called back I was told that she accidentally called the wrong person. On the majority of my documents at closing my last name was spelled wrong. Refinancing with the same company was convenient but not a super smooth transaction. 

Terrence H.'s profile image
Terrence H. 
5 years ago

Couldn't have been easier. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.