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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth process
Business response:
Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Previous loan, paid mortgage but was not outstanding or due. Will I recieve that mortgage payment back or will that payment forward continuity to new loan (re mortgage)???
Business response:
Hi Darrell - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Jeremy and Aimee were great to work with. Aimee went above and beyond to get the information we needed and to make sure that everything was correct on the disclosure statements in the portal. Thank you Jeremy and Aimee!
Business response:
Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Pennymac has been great mortgage company to deal with since this first time we applied and making this a second go around. Customer service from a live person to online website is on point. Thank you!
Business response:
Hi Dario - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
All aspects of the experience were great
Business response:
Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Process from start to finish was amazing. The team were there for me at every step kept the process transparent, Smooth and easy.
Business response:
Thank you for taking the time to share your experience with us, Iain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great company all the agents very cooperative well done guys thank you from my heart more power and God Zbless
Business response:
Hi Elma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
When I was contacted by PENNYMAC to refinance my home , I was givin the amount to bring to close. When I spoke with another person that told me they would be my point of contact with any questions I had, I was givin a different amount.
Business response:
Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Excellent and highly professional customer service
Business response:
Hi Cassandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.