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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,807 reviews
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Keith G.'s profile image
Keith G. 
5 years ago

You need to have agents with a better attitude towards your costumers. 

Ranti F.'s profile image
Ranti F. 
5 years ago

I had a first hand great experience from the onset of my interaction with the loan officer which creates lasting impression throughout the loan process/closings.  

GEORGE L.'s profile image
GEORGE L. 
5 years ago

Quick, fairly easy, great rate! 

Anne T.'s profile image
Anne T. 
5 years ago

This loan took quite a long time but definitely not because of Marquisha , in fact she was the most helpful and was always keeping us posted and got this loan finally done and we got to close . She is so friendly and AMAZING !! She’s Was the third person to handle our application, but got it DONE!! She always was very pleasant to talk to ! A rest asset to your company ! Thank you ! 

Mario T.'s profile image
Mario T. 
5 years ago

We closed, that the important thing 

JASON C.'s profile image
JASON C. 
5 years ago

. 

CECIL E.'s profile image
CECIL E. 
5 years ago

Although it took longer than expected to close due to the Corona situation, overall the experience and service was great. Jordan, Kim and Brandon were super supportive and helpful and, when there were any hiccups, they were right on top if it. Highly recommend Pennymac and there team. C. English , Va 

Blake L.'s profile image
Blake L. 
5 years ago

Closing doc correction on loan amount weren't submitted when they said they were and were wrong when notarizing, took two supervisors to fix and reschedule notary for same day. Called multiple times to fix paperwork on closing day with no answer. Loan sat not getting approved for days without communication to me that proof of insurance was needed and you guys have my primary mortgage and knew that through escrow. Loan process started out great and kind of went downhill towards the end. 

OMAR R.'s profile image
OMAR R. 
5 years ago

M/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,807 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.