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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was horrible. Process took entirely too long : Mid May through July 27 although I complied promptly with all request for documents. Closing scheduled 3 different times. Was canceled 2 as paper work was not accurate. Closing person was scheduled for 7 pm when I was scheduled for 10;00 She was not sure what she was doing. Not impressed with your service. Loan Agent Eric Lewis was a ghost through out the process.
The constant communication was great for me ....thank you
Everything went smooth as possible they called me every week to give me an update all around great experience!
initially, my loan was set to close by no later than July 6th, then by July 10th. but did not close until the end of July due to delay by the underwriter
Everyone we talked to and dealt with was friendly and helpful. Thank you for helping us complete this process
PennyMac is a great lender to work with, I recommend them to anyone.
People were friendly and helpful. Just took time to get in touch. Guess you all are busy.
Overall, it was an easy, pleasant experience!
Overall. a good ex[erience
PENNYMAC has a 4.4 star rating with 48,024 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.