This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan team as a whole were always friendly and easy to work with, when you could get one on the phone. Call wait times were ridiculous. Tyler and Jordan were very friendly and great to work with. I feel like there are just too many people working on one loan and things get lost easily. Had to send documents multiple times because of time lapses. The closing process was an absolute disaster took four separate times to get someone to come out and close, received no calls or communication.
Blen was very helpful communicating the refinance procedure to us. Always available.
Xavier was very pleasant and pleasant. He was excellent in keeping me updated with the progress of my loan procedures and answered any of my concerns.
The process was fast and easy with a great rate. What else do you want when refinancing your home?
It was a great experience working with PennyMac
The process was fast and relatively painless. I learned a few things because of different specific state laws so make sure to ask about that. But otherwise, all went well and the process was completed in a timely and professional manner.
It was good
The ease of the process and how it was completed fairly quickly made this a great experience. I was also very happy with the overall cost of the refinance
Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,805 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.