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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Vaughn M.'s profile image
Vaughn M. 
2 years ago

Everyone I spoke with was so helpful, kind and patient in helping get answers to any questions. Great MyMac Team 

Business response:

Hi Vaughn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Danny G.'s profile image
Danny G. 
2 years ago

Nothing at all outstanding customer service kept me informed though the whole process. 

Business response:

Hi Danny - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Akintunde O.'s profile image
Akintunde O. 
2 years ago

Tanairy Rodriguez is very professional and responsive, she is easily accessible and always responds on time. She made the process seamless and stressfree, I will recommend her for anyone without any reservation  

Business response:

Thank you for the support, Akintunde! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Daryl S.'s profile image
Daryl S. 
2 years ago

I appreciate that when an issue arose and was going to cost us money out of pocket that PennyMac stood behind their words and honored what was told to me. This speaks volumes to my husband and I. Thank you to the PennyMac team that worked with us! 

Business response:

Hi Daryl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Joan W.'s profile image
Joan W. 
2 years ago

I appreciated the level of professionalism and warmth of each individual during this process.  

Business response:

Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mary R.'s profile image
Mary R. 
2 years ago

The whole process of applying for the loan was explained to me clearly. Everything happened as explained. I have met some very courteous and friendly people. Continue this service and your company will continue to be successful. 

Business response:

Hi Mary - Your feedback is greatly appreciated. Thank you for the review. 

Kelsey T.'s profile image
Kelsey T. 
2 years ago

John and Grace were very helpful throughout the loan application process and purchase of our home. They both provided great customer service and their communication was excellent. Thank you!! 

Business response:

Thank you for the positive review, Kelsey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ENRIQUE C.'s profile image
ENRIQUE C. 
2 years ago

You?re the best thanks  

Business response:

Thank you for the support, Enrique! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Gerald P.'s profile image
Gerald P. 
2 years ago

Not at this time 

Business response:

Hi Gerald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.