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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was a little upset with the closing process. There are couple of last-minute hiccups. other than that my process went well.
Everything was handle in a timely manor and any questions I had they responded to right away.
The loan process was clear and was handled efficiently. I was always able to contact Liem with questions/concerns and he responded promptly.
The overall experience proved by Liem and team was smooth and stress less, which is the way it should be. Home loans can have a lengthy process, but Liem made It pleasant and professional experience to work with. Thanks again for a job well done.
My experience with PennyMac was way beyond my expectations. It began with a loan officer David who walked me through the process then handed me off to Liem who handled the processing. There were a few times I had questions about the loan and Liem was always available. For the final signing of documents they sent Niesha, a notary to my home and walked me through the signing of documents. Honestly it was the smoothest and quickest home loan process I have ever been through and from home.
Kami was great to work with, but the information we discussed was not reflected in the first round of documents. Not sure how many people are involved but somewhere the communication string was broken. Best Regards,
I was told it would take a month and it took more than two. And when asked for a new time frame I just got a blanketed statement about covid. And that just didn't give me the feeling of working closely with any one.
My process was smooth, fast and great, kyle kept me updated throughout the process and was very detailed.
Quick and easy
PENNYMAC has a 4.5 star rating with 48,771 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.