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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan officer was very helpful and knowledgeable. This process has been smooth and I am so grateful I made the call to start the process.
Business response:
Hi Felicia - Your feedback is greatly appreciated. Thank you for the review.
Amie was very helpful throughout the process. She checked in with me every week. Explained any of my concerns or questions. She was very educated in regards to the entire loan process. Very pleasant experience working with her
Business response:
Hi Vicki - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was knowledgeable and friendly. The process was fast and easy.
Business response:
Hi Holland - Your feedback is greatly appreciated. Thank you for the review.
The only problem that I had with the whole experience is that Pennymac would not accept faxes or email documents. I do not know how to upload documents & this caused extreme stress on my part.
Business response:
Hi Dianne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you Grace and Andre!
Business response:
Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The whole experience was great. Every transaction went smoothly and all my questions were answered in a timely manner.
Business response:
Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall wonderful service by the whole and closed 10 days earlier than We expected
Business response:
Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review.
None
Business response:
Thank you for the positive review, Bernice! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tyra was excellent to work with. She worked around the clock to keep me informed of my loan progress and answered my questions quickly. And she was nice to me. That goes a long way in the professional world today. Highly recommend!
Business response:
Thank you for the positive review, Danielle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.