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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,277 reviews
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CHANI S.'s profile image
CHANI S. 
4 years ago

Satisfied! 

Scott F.'s profile image
Scott F. 
4 years ago

Michael Felton did a great job! Very personable and easy to talk to. Made process go smoothly! 

Shawn S.'s profile image
Shawn S. 
4 years ago

Rachel getting back to me in a promptly timely manner was welcomed. 

STEVEN H.'s profile image
STEVEN H. 
4 years ago

Every single person in the process was great, took the time to completely explain every step of the way. The final step a person (Tiffany) came to my home with a pile of documents, and took her time to carefully explain every step of the way. Lauren and Ae’rele were easy to talk to and very efficient in a professional manner. 

Guilene W.'s profile image
Guilene W. 
4 years ago

The experience was great. Great customer service, very attentive to my needs and my requests were answered in a timely manner. 

STEVE H.'s profile image
STEVE H. 
4 years ago

Everyone was Great!!! 

HUEY H.'s profile image
HUEY H. 
4 years ago

Streamlining through PennyMac was quick and easy. Highly recommend. 

Armstrong C.'s profile image
Armstrong C. 
4 years ago

Seamless process from start to finish. Quick and easy process with reasonable requests and everything thoroughly explained from start to finish! 

Frank W.'s profile image
Frank W. 
4 years ago

This has been the most difficult loan I have ever applied for. Total lack of communication. Total inability to contact anyone by phone. Mistakes on paperwork. Mistakes on when and where to set up closing. Delays all along the way. Six days after funding and my mortgage has still not been paid. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,277 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.