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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I originally talked to Rohrey from Pennymac, i had others that were calling, I ended up going with Rohry because he really made sure I received the best deal.
I refinanced on two occasions with Pennymac. During the first occasion back in 2016, it was horrible. Agents wouldn't call you back and never provided updates about loan. Also, the process went well past the expected closing because the the person handling the refinance wasn't engaged until a complaint was against them. However, this 2020 experience was like the difference between night and day. From start to finish, the loan processors were fully engaged and returned calls.
5 Stars Very Pleasant Experience!!!
Our refinance process went quick and smooth.
Very professional, on top of the game
I was well informed and on schedule.
I decided to see the different options of loans due to such low interest rates right now. The Penny MAC Team did an amazing job explaining each option and which would be best for myself and significant other. We were told when the closing would be completed and they did exactly that! Never did I have to worry or stress about anything with our refinancing process. Thank you all who worked on our application and process!! We are so happy.
Once Jerica took over it went smooth. Before her it was silence. Almost canceled if not for jerica.
Jason did a great job for us!
PENNYMAC has a 4.4 star rating with 48,270 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.