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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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BRIAN H.'s profile image
BRIAN H. 
on Birdeye

4 years ago

Na 

KEVIN P.'s profile image
KEVIN P. 
on Birdeye

4 years ago

Meet all my expectations. 

WILLIAM Gaither I.'s profile image
WILLIAM Gaither I. 
on Birdeye

4 years ago

The only complaint I have is, that we were not made aware of a new Contact or their information. The first Loan Specialist became annoyed with us and was impolite. My husband and I work and we have triplets to take care of. It was hard to keep up with the emails from both banks. We almost went to Our hometown bank, because we were thinking the whole process will be a snap because we are your customers. 

Judith D.'s profile image
Judith D. 
on Birdeye

4 years ago

Gina was very professional in going over all my documents, very clear and precise. I felt extremely bad for Gina, she did receive my documents In a timely manner, which cause her to run late. Gina was very professional in delivering and explaining my documents in which I needed to complete. I did feel extremely bad that Gina had to come out in such bad weather the nights that I had to sign my documents, but she was fantastic. I would recommend her to all! 

Lane S.'s profile image
Lane S. 
on Birdeye

4 years ago

Our experience was very good and it was very quickly processed. We are happy with every part of refinancing steps!!😊 

CRYSTAL B.'s profile image
CRYSTAL B. 
on Birdeye

4 years ago

Quick, easy, painless - fastest closing we've ever done. 

RICHARD M.'s profile image
RICHARD M. 
on Birdeye

4 years ago

Our experience was great, everything went smoothly and closed the way it was explained to us. Definitely would use PennyMac again. 

JOHN Swisher J.'s profile image
JOHN Swisher J. 
on Birdeye

4 years ago

great seamless experience. 

James M.'s profile image
James M. 
on Birdeye

4 years ago

Getting a lower interest rate made this a great day 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.