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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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DANA D.'s profile image
DANA D. 
4 years ago

We been with pennymac for 4 years! Would recommend! 

BARRY Z.'s profile image
BARRY Z. 
4 years ago

Yamila was responsive and clear; returned calls in a timely manner 

Michael B.'s profile image
Michael B. 
4 years ago

Great experience! 

Scott F.'s profile image
Scott F. 
4 years ago

good supportive help with all processing!!  

Matthew A.'s profile image
Matthew A. 
4 years ago

I was able to refinance my home with Penny Mac with ease! Customer service and everyone involved were amazing and it was easier than I thought. I felt like everything was done for me and explain to me very well. I hope to work with Penny Mac in the future! 

BRUCE S.'s profile image
BRUCE S. 
4 years ago

Very smooth process and the communications throughout the process was exceptional! 

Shawn Johnson J.'s profile image
Shawn Johnson J. 
4 years ago

I have been requesting my signed paperwork for over a week with no response from you. During the loan process you were very responsive and helpful. Once my loan closed I am unable to contact to get the information I need. 

ANNA M.'s profile image
ANNA M. 
4 years ago

Initial process was a little rocky with confirming apr rate. We have good credit and experienced home buyers how expected the best rate possible. There was a lot of negotiating that took a lot of our time to get comfirmation on APR percentage rate 

JASON S.'s profile image
JASON S. 
4 years ago

My experience was very good overall. Each member of the staff I worked with in the process was easy to contact and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.