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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall experience was OK. There were numerous times that I called and left messages and then I had calls back to me where the messages were not listen to at all. Which meant I had to call multiple times about the same thing. I asked to challenge the value of the appraisal that I was given. Then I was told what I needed to do the challenge it. I did all of those things in five weeks went by without anyone acknowledging that I challenge the appraisal.
The whole process was smooth and seamless from my perspective I really appreciate PennyMac sending somebody to my house to complete the closing!
Clearer dates for things to happen. Shorter timeframe. Multiple requests for same info
Great and easy process! Would recommend to anyone!
From the start of the process I was told that my 1st payment would be in October but is due in September. Telling me one thing and doing another doesn’t not sit well with me.
Good service
I like the mac group and someone always available to answer my questions.
My experience refinancing with Pennymac was without a doubt the most successful mortgage experience I've had in 20+ years of owning a home. I highly recommend them.
Nathan was incredibly helpful, courteous, and pleasant to talk with about the new loan. He was always prompt to answer questions and thoughtful about my specific needs.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.