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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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Bobbi R.'s profile image
Bobbi R. 
4 years ago

Thank you 

Sheila M.'s profile image
Sheila M. 
4 years ago

I was quite shocked & annoyed when I met with the notary to sign the final papers & my brother-in-law, who I had requested NOT be on the title, was listed as a "co-borrower" & had to sign as many papers as I did. I had emailed with Agnes Lamon on 6/11/20 that I only wanted myself & my sister on the title as it has been in the past, NOT her husband, yet the exact opposite happened at the signing. The notary saw how annoyed we were & said the title information can be changed later. 

JEFFREY M.'s profile image
JEFFREY M. 
4 years ago

Eric was very responsive and answered all my questions. The overall process was very smooth and painless. 

JESENIA A.'s profile image
JESENIA A. 
4 years ago

Very easy, well communicated process. 

KEVIN Russell S.'s profile image
KEVIN Russell S. 
4 years ago

No comment 

SANDRA G.'s profile image
SANDRA G. 
4 years ago

Nicole and Abdul (Loan Officer): Professional, knowledgeable and considerate. An asset to your organization. 

ANGEL R.'s profile image
ANGEL R. 
4 years ago

everything was great, but it took too long 

STERLING L.'s profile image
STERLING L. 
4 years ago

Better communication regarding status updates, notices of closing date change and information regarding closing date requirements (ie. Payment type, legal documents needed, etc.) 

MATHESON W.'s profile image
MATHESON W. 
4 years ago

Kelly was great throughout our entire process of refinancing. She communicated regularly and always was pleasant to talk to. She always had time for my questions and knew all the answers. Thank you PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.