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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,270 reviews
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Timothy L.'s profile image
Timothy L. 
4 years ago

It was quick and easy. 

Vivian C.'s profile image
Vivian C. 
4 years ago

5 Good stars 

ALEXANDER F.'s profile image
ALEXANDER F. 
4 years ago

PennyMac made the refi process one of the easiest things I’ve ever done in my life. After trying a different lender (which made the process take over 5 months and still not complete), we decided to stay with PennyMac. One phone call and less than an hour later, the refi process was almost complete! The loan funded quickly and the people I interacted with were genuinely helpful, knowledgeable, and a pleasure to talk to. 

STEVE C.'s profile image
STEVE C. 
4 years ago

Professional at all times. 

Fabricio S.'s profile image
Fabricio S. 
4 years ago

Process went smooth and very easy to do. Great customer service! Thanks 

RONALD T.'s profile image
RONALD T. 
4 years ago

I am a disable veteran and just called Penny Mac to inquire about my benefits. Not only did the agent answer my questions, he ensured that I was taken care of. Within a week everything was taken care of with minimal participation from me. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
4 years ago

Made the process simple quick and answered all questions I had. No issues. 

BOBBY W.'s profile image
BOBBY W. 
4 years ago

Very quick, and informed me on the process. 

Daniel S.'s profile image
Daniel S. 
4 years ago

Beth and John from PennieMac were both great to work with and are amazing examples of what a mortgage transaction should look like. They were prompt, communicative, and easy to work with. The initial process was very smooth and almost seemed unbelievable, near the end, things did slow down due to some issues inside and outside of their control. This did ultimately cause us to close 7 days late on our loan, which was frustrating, but luckily did not break our deal. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,270 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.