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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ms. Morris was exceptional!
Excellent and efficient service. Kept me informed throughout the process
closing went well.
My experience with Pennymac and staff was great! The process was smooth and fast! The loan officer took his time to explain things to me and transition to the other staff members who assisted me were very professional and friendly. Thank you Pennymac!
Great process.
This was my second refinance with PennyMac. The first, 2 years ago, went very smoothly. This time, however, the process was terrible. It all was smooth up until the point of our Underwriter. Their review and comments would take weeks and were not clearly communicated. It took consistent emails and requests finally having to reach out to a Vice President to get any assistance at all. My loan processing agent, Nichole Littleton was fantastic to deal with and was constantly caught in the middle.
The original loan officer did not put in that I had requested my own attorney. I moved forward with the application so I didn’t delay the process any more. It was just frustrating that my request wasn’t honored - especially since my attorney is a close friend and I was giving him some business during this time. Max helped me figure out why my attorney wasn’t used and was able to help me resolve the issue.
PennyMac helped me obtain a great interest rate and closed on time!
More communication would definitely help, it wook a bit longer to receive responses to emailed questions, also it would have been nice for someone from pennymac to go over what all is needed at closing, i.e. form of payment. Other than that it was a decently easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.