PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
Select a rating
Edward C.'s profile image
Edward C. 
4 years ago

Good work 

CODY P.'s profile image
CODY P. 
4 years ago

Only hiccup I seen was the closing department did not send the closing documents to the title company. That delayed the process by a week. The closing department also didn't communicate that back to Belinda. 

CURTIS C.'s profile image
CURTIS C. 
4 years ago

Thank you Brittany. Your attitude was very pleasant and helpful. 

THOMAS M.'s profile image
THOMAS M. 
4 years ago

Process was way longer than originally promised. Confusion over appraisal, closing docs and money back from escrow. 

Jorge Rodriguez R.'s profile image
Jorge Rodriguez R. 
4 years ago

Great and attentive service all the way throughout the process. 

ANJA T.'s profile image
ANJA T. 
4 years ago

PennyMac home loans was great. Everything is as easy and the staff are extremely friendly! Would definitely recommend. 

THOMAS D.'s profile image
THOMAS D. 
4 years ago

Thank you for making this process so effortless and easy. Have a great day. 

BETHANY W.'s profile image
BETHANY W. 
4 years ago

Great service and clear communication 

Gilberto Perez Lopez S.'s profile image
Gilberto Perez Lopez S. 
4 years ago

When you call them and let a message to call me back because probably you have a question, I don't received that call back. Then I call again. Also nobody discusses the final numbers before I closing. Luckily I work in mortgage before and I know how to read a settlement and truth in lending and understand the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.