PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
Select a rating
REYES G.'s profile image
REYES G. 
4 years ago

I was able to get the rate and monthly payments that I was looking for. 

Thomas L.'s profile image
Thomas L. 
4 years ago

Great customer service 

David D.'s profile image
David D. 
4 years ago

Not great service 

Daniel M.'s profile image
Daniel M. 
4 years ago

In these times that we're leaving in all you need is assurance! That's what we got from Penny Mac! Thank you for making everything clear and promptly! 

ROSENDO M.'s profile image
ROSENDO M. 
4 years ago

The only think I found fault with is that attaching documents in the doclink is very difficult. Also the closing Lawyer you used is very hard to work with. 

BRITTANY B.'s profile image
BRITTANY B. 
4 years ago

PennyMac made refinancing my home was much easier than I expected. They ensured I had a full understanding of what to expect during the process and made things very convenient for me and my busy schedule. If you’re having any doubts about refinancing, just give them a call! That’s precisely what I did and it lead to a lower mortgage and money saved each month. 

Charity D.'s profile image
Charity D. 
4 years ago

I had a very good experience with Mr. Greg Johnston. I will highly recommend him anytime. 

Charmaine E.'s profile image
Charmaine E. 
4 years ago

The process took a little longer than expected, but ended very well. We understand it is a very busy refi season. Thanks again Raveena Taylor for your help! 

Jason E.'s profile image
Jason E. 
4 years ago

Everyone was great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.