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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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Victor S.'s profile image
Victor S. 
on Birdeye

4 years ago

The whole process was completed with ease. PennyMac provided status through the whole process and answered all my questions. 

Enid A.'s profile image
Enid A. 
on Birdeye

4 years ago

We were told from the beginning that they were experiencing higher than normal traffic in regards to refinancing due to history low interest rates in the mortgage market. So we knew from the get go that it would take longer than usual for the loan to be processed. I must say it was a lot easier than the first time around. 

Bradley S.'s profile image
Bradley S. 
on Birdeye

4 years ago

Five out of five stars. Very easy process with great communications and explanations. 

LaJuana L.'s profile image
LaJuana L. 
on Birdeye

4 years ago

Great experience....thank you 

GEORGE B.'s profile image
GEORGE B. 
on Birdeye

4 years ago

The whole process for closing was fast and only took about an hour. Wonderful service! 

MAMADOU S.'s profile image
MAMADOU S. 
on Birdeye

4 years ago

The process was very smooth from start to close. The PenyMac team was very responsive. 

Thomas S.'s profile image
Thomas S. 
on Birdeye

4 years ago

Excellent Service, worked with Marcia she kept us updated weekly on the progress of the loan. Thank you Penny Mac for your excellent customer service... 

GEORGE M.'s profile image
GEORGE M. 
on Birdeye

4 years ago

Iam not going to explain why things went that way , but it was processed. 

Phillip F.'s profile image
Phillip F. 
on Birdeye

4 years ago

Very helpful staff and quick response and customer service is the best 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.