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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closning did not happen on time, left several messages at penny Mac with no response, new closing scheduled and docs are wrong. Closing and getting docs ready was terrible, rest of process fine. Need to be able to get in touch with someone when there are issues and prompt call back or resolution should occur.
Norma did a fine job communicating and escalating when needed. Appreciate the quick follow-up when called upon.
First, Ashley did a great job of picking up my loan at the tail end. She communicated with me and did her best to get our loan closed. Prior to Ashley, I was exceptionally disappointed in the lack of response from Sarah Olsen. I was repeatedly asked for the same documents which I provided when I completed the application. The spelling of our address on our closing documents was incorrect throughout the entire package.
Great job Nathan
Deion Smith and the MAC team were great. Met all my expectations and were able to get me through process without hiccups.
Drew was great to work with, and went above and beyond to make our refinance truly streamlined.
I was overall pleased with financing our new home with PennyMac!
Fast, easy, and good support from the PennyMac team.
They kept me informed of every step they were taking
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.