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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The closing took longer time than expected. I was surprised of the closing cost to be so high.
Norma was great. I was a little frustrated with last-minute requests for duplicate documentation. The loan process took far longer than anticipated. What I don't understand is how you can justify creating business, but not staffing for it. Time and time again, I was told of "long delays" due to "high demand." Well, look, if you're going to create "high demand" create staffing. Feels irresponsible. Don't you think?
Overall it was great. If we purchase another rental house, we will apply with PennyMac first.
Zachary did an amazing job.
Great service. Our loan was closed in 30 days without any issues.
No thanks
You need to have your ducks in a row, nothing was explained, I was told Ashley would be calling weekly I am lucky if I heard from her, I had to call and leave messages for her to even call me. 2 weeks ago my wife and myself asked to speak with a supervisor we are still waiting for that phone call. We still have no answers on how my 83 year old mother in laws phone number was put on our closing documents, they called her it caused her to become upset due to she did not understand what was goingon
I felt that Blen Alemu did a great job of explaining any questions that I had and also had wonderful enthusiasm in doing her job. Not once did she make me feel hesitant to ask questions and I felt comfortable through out the process of getting my loan completed.
Great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,269 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.