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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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Timothy L.'s profile image
Timothy L. 
4 years ago

N/A 

Edwin T.'s profile image
Edwin T. 
4 years ago

Had a great experience from the start to closing and everything was communicated in a timely manner. Thank you 

Felicia M.'s profile image
Felicia M. 
4 years ago

Working with this group was so easy and pleasant and I highly recommend them! 

Hyun K.'s profile image
Hyun K. 
4 years ago

n/a 

KEVIN O T.'s profile image
KEVIN O T. 
4 years ago

We were continually presented with inaccurate estimate documents that didn’t match what we discUssed with the initial person we worked with. It was difficult to contact Molly but once we did she was very helpful but then we would get another round of inaccurate estimates. This extended the process significantly. 

Susan C.'s profile image
Susan C. 
4 years ago

Overall, the correspondence with the loan processor lacked some details that would have prevented additional emails to clarify. Other than that, our processor was friendly and helpful. It would be better to have the loan officer to oversee the process vs. getting the loan started, then passing the customer on to an 800 number and loan processor only. 

LUTHER Lile J.'s profile image
LUTHER Lile J. 
4 years ago

Always kept me updated during the process from beginning to end. 

DEBBIE C.'s profile image
DEBBIE C. 
4 years ago

My refinance went great. Worked with a great team and I say it was a breeze. Thank you penny mac! 

DONNA C.'s profile image
DONNA C. 
4 years ago

:) 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.