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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
1. Received someone else’s docs to sign 2. When requested to resend, received a response email with no docs at all 3. Received formal email from boss/manager related to missing documents 4. Before I got the documents in, received news “Loan is approved”. Happy, but confused! Docs weren’t really needed. 6. On closing date, was called by title company to say they didn’t have anyone available. Had to reschedule for next day. They forgot to take my check.
Faiza was excellent person to work with— she was knowledgeable, accommodating and responded promptly and accurately.. I enjoyed working with her which made for an easy loan refinancing process.
From the time I decided to refinance and talk with Penny, I had the feeling that the process will be smooth and easy for both party. I'm impressed by how professional and diligent everybody in their part in making the whole refinancing process. Thank you.
Marcia and the PennyMac Team were responsive and helpful throughout the process.
I had a great refinance experience. Ronsha was very knowledgeable and prompt to answer any of my questions. I didn't feel like I was being left out or uninformed throughout the entire process.
Both Eliud Rodriguez and Benedick Magcalas are outstanding and professional representatives of Penny Mac. Their commitment and devotion to my loan process and my needs were above and beyond. Thank you to both of them for their hard work and diligence during my loan process.
The process was very smooth and Icenia did a wonderful job of keeping us updated as the refinance went through processing. We even closed sooner than I expected!
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My experience was very easy and fast.
PENNYMAC has a 4.4 star rating with 48,015 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.