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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All my questions were answered clearly. The process was fast, easy and zero stress. All I had to do was sign my paperwork. They set up the notary to come to my house. I am always happy working with PennyMac.
I was kept informed every step of the way and when I uploaded documents, it seems they got processed right away. The process was pretty seamless in that very few documents were required on my end. I felt as though my ongoing relationship with PennyMac was appreciated.
Closing this loan with Penny Mac was truly the most incredible loan experience I have had ever! It went so smoothly I almost couldn't believe it. Now this is a company you want to do business with!! Not to mention the fabulous rate! My processor, Yamila Jaimes should get promoted she was that great!!
Great experience.
Smooth and efficient process from start to finish.
Kristina & Debra were very knowledgeable and helped me from start to finish! I would use PennMac again..
Most of my questions by Email were not answered. Although someone from Mymacteam told me to do not pay my mortgage on July, I was harassed by Penny mac officers because my monthly payment was not done. It was very stress-full. Only two days after the closing days I was told to sign the final documents, while I was in vacation. The good point was that the public notary was able to meet me at my vacation place.
All communications with Antonio were clear, timely and accurate! When he didn’t feel an e-mail was the best communication, he would call to make sure our questions were answered clearly. Very painless process!
I am in RE and know how the loan process works. This, this was a disaster. Brent is a talker. He tells u what u want to hear. I had to get Stanley Rodrigues involved in order for this loan to make it to closing. The figures were off multiple times and the closing timeline was never clear or updated. 60 days turned into over 90. My signing docs had my name incorrect and after I signed, a week later I had to contact Pmac to see if the loan had funded/ closed. Too many ppl on the PMac Team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,781 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.