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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was so helpful! I recommended PennyMac to 20 other Veterans. I cannot say enough about the people that helped me. Very professional and friendly. They made me feel like I mattered. I absolutely love PennyMac. Please make sure you let them know they are valued employees. Thank you, Lynn Weaver
The whole process was pretty easy. Kristina Holloman and Ryan Tang are friendly, knowledgeable and professional. Ryan was able to beat a competing offer, and Kristina contacted us throughout the process with updates on progress and let us know when additional documents were needed, etc. Thanks!
Super fast and easy, great customer service! I basically Just made a phone call and (poof) I was signing papers!
Good job.!
Pia and Beth were both great to work with and were very helpful. The problem seemed to be where there were hand-offs, both internally and between PennyMac and the title company. Missing documents that had already been sent, etc. This caused me a ton of extra stress and made the processes very frustrating at the end.
because the first time to close the noter did not show up
Very helpful throughout the entire process. Provided detailed answers to all my questions.
The process was seamless. Very easy to work with PennyMac.
My’Esha was outstanding,. She made the process a so easy I’m not sure I would have considered the refi. IF it wasn’t for her. I was able to voice my concerns with her and she handled my issues or pointed me into the right direction. Her overall knowledge and willingness to help was far beyond any service I have ever received. There aren’t to many employees left in the work field Like her and go beyond the call of duty to satisfy the customer. Her impression made me a PennyMac customer for life.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,269 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.