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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All my questions were answered clearly. The process was fast, easy and zero stress. All I had to do was sign my paperwork. They set up the notary to come to my house. I am always happy working with PennyMac.
:)
Most of my questions by Email were not answered. Although someone from Mymacteam told me to do not pay my mortgage on July, I was harassed by Penny mac officers because my monthly payment was not done. It was very stress-full. Only two days after the closing days I was told to sign the final documents, while I was in vacation. The good point was that the public notary was able to meet me at my vacation place.
The team was very helpful and guided me along the way, making the experience seamless. Thank you for all the support.
Very smooth process
All of my answers were answered and Molly made it a very smooth process.
I got a great rate with timely results. Everyone involved stayed in contact and the experience was very good. Thank you MacTeam
Easy process from application to closing
Cheree was great! Very easy to communicate with, quick responses and very helpful. The issue was not with PennyMac or Cheree at ALL. It was with AmRock, the title company. They did not promptly communicate several important items (failed to schedule and communicate the notary in Monterey, failed to inform me of the signed documents they shipped, failed to communicate to the closing attorney about the shipped documents, this causing the attorney to have to re-do our entire closing).
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,781 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.